{"id":10932,"date":"2025-12-01T14:55:16","date_gmt":"2025-12-01T12:55:16","guid":{"rendered":"https:\/\/jyvaskylankesa.fi\/?page_id=10932"},"modified":"2026-02-18T19:17:42","modified_gmt":"2026-02-18T17:17:42","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/jyvaskylankesa.fi\/en\/privacy-notice\/","title":{"rendered":"Privacy notice"},"content":{"rendered":"<h1 class=\"wp-block-heading\">PRIVACY NOTICE \u2013 ONLINE STORE<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p>Jyv\u00e4skyl\u00e4 Festival Association<br>Business ID: 1062184-7<br>Seminaarinkatu 13, 40100 Jyv\u00e4skyl\u00e4, Finland<br>kesa@jyvaskylankesa.fi<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Data We Collect<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Information you provide<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Address and delivery details<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Ordered products, booking details and purchase history<\/li>\n\n\n\n<li>Payment confirmation details (via Paytrail)<\/li>\n\n\n\n<li>Event tickets, course registrations and participation information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Automatically collected data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser and device information<\/li>\n\n\n\n<li>Cookie-based analytics and marketing data (Google Analytics, Meta Pixel)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Marketing-related data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Newsletter subscriptions (via Creamailer)<\/li>\n\n\n\n<li>Consents and preferences<\/li>\n\n\n\n<li>Social media advertising identifiers<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Data<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">To process your order<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order confirmation and delivery<\/li>\n\n\n\n<li>Sending digital tickets and course access<\/li>\n\n\n\n<li>Customer service and refunds<\/li>\n\n\n\n<li>Handling complaints and issues<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">For marketing and service improvement<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Newsletters (with your consent)<\/li>\n\n\n\n<li>Advertising on Facebook and Instagram<\/li>\n\n\n\n<li>Website analytics and development (Google Analytics)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">To comply with legal obligations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accounting<\/li>\n\n\n\n<li>Required reporting to authorities if applicable<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contract<\/strong> (processing your order)<\/li>\n\n\n\n<li><strong>Consent<\/strong> (newsletter, marketing cookies)<\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong> (service development, customer communication)<\/li>\n\n\n\n<li><strong>Legal obligation<\/strong> (accounting requirements)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order information: <strong>6 years<\/strong> (accounting law)<\/li>\n\n\n\n<li>Marketing data: until consent is withdrawn<\/li>\n\n\n\n<li>Event and course data: duration of the service + reasonable period<\/li>\n\n\n\n<li>Cookies: depending on your browser settings<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Who Processes Your Data?<\/h2>\n\n\n\n<p>We do not sell your data to third parties.<\/p>\n\n\n\n<p>Data is processed only by trusted partners:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Paytrail (payments)<\/li>\n\n\n\n<li>WordPress \/ WooCommerce (online store)<\/li>\n\n\n\n<li>Creamailer (newsletters)<\/li>\n\n\n\n<li>Google Analytics (analytics)<\/li>\n\n\n\n<li>Meta Platforms (Facebook &amp; Instagram ads)<\/li>\n<\/ul>\n\n\n\n<p>Some partners may process data outside the EU\/EEA with EU-approved safeguards such as the EU\u2013US Data Privacy Framework or Standard Contractual Clauses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your Rights<\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>access your personal data<\/li>\n\n\n\n<li>correct incorrect data<\/li>\n\n\n\n<li>request deletion (when possible)<\/li>\n\n\n\n<li>withdraw marketing consent<\/li>\n\n\n\n<li>object to direct marketing<\/li>\n\n\n\n<li>limit processing<\/li>\n\n\n\n<li>transfer your data to another controller<\/li>\n<\/ul>\n\n\n\n<p>Contact: kesa@jyvaskylankesa.fi<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies<\/h2>\n\n\n\n<p>We use cookies for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>online store functionality<\/li>\n\n\n\n<li>analytics (Google Analytics)<\/li>\n\n\n\n<li>targeted advertising (Meta Pixel)<\/li>\n<\/ul>\n\n\n\n<p>You can manage cookies in your browser settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Security<\/h2>\n\n\n\n<p>Your data is stored securely on servers managed by Jyv\u00e4skyl\u00e4n festivaaliyhdistys ry in Finland.<\/p>\n\n\n\n<p>We use HTTPS encryption, limited access rights and regular updates to protect your data.<\/p>","protected":false},"excerpt":{"rendered":"<p>PRIVACY NOTICE \u2013 ONLINE STORE 1. Data Controller Jyv\u00e4skyl\u00e4n festivaaliyhdistys ryBusiness ID: 1062184-7Seminaarinkatu 13, 40100 Jyv\u00e4skyl\u00e4, Finlandkesa@jyvaskylankesa.fi 2. What Data We Collect Information you provide Automatically collected data Marketing-related data 3. How We Use Your Data To process your order For marketing and service improvement To comply with legal obligations 4. Legal Basis for Processing [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10932","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/pages\/10932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/comments?post=10932"}],"version-history":[{"count":2,"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/pages\/10932\/revisions"}],"predecessor-version":[{"id":10935,"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/pages\/10932\/revisions\/10935"}],"wp:attachment":[{"href":"https:\/\/jyvaskylankesa.fi\/en\/wp-json\/wp\/v2\/media?parent=10932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}